Home; Home and Garden; Kitchen and Dining; Zwilling Coupons; Similar Store Coupons. "Order placed on December 4th. Cutlery Shop by Brand ... we have modified our office hours. After reaching out to Zwilling Canada, they said since I reside in the UK, it should be Zwilling UK handling my claim. Our warehouse is operating as normal with all orders shipping on time. 1.877.551.7257. You can also contact Zwilling through their social media pages. Send me an email when my question is answered. Free Shipping On Orders $49+ Free Returns. Please be sure to read our return policy below. Henckels. 24/7. Can’t review a product that never shipped! 1.800.221 8340. Nickname. No response to customer service emails. Received an email that said shipping info would be updated in 5 days. Our Customer Service Team is happy to assist you with your return. If you would like to share feedback with us about pricing, delivery or other customer service issues, please contact customer service directly. After the 6 weeks wait, I have emailed twice, called Zwilling Canada and left a message to return my call. Email us or call (800) 650-9866. via email, in order to answer the inquiries. General Inquiries. Be sure to include your order number, the items you would like to return and the reason for returning. Zwilling Customer Service Contact Info. ZWILLING J.A. Telephone Number: +1 (800) 777-4308 Email Address: consumerrelations@zwillingus.com. In 1771, Peter's son Johann Abraham Henckels (1771–1850) – the later namesake of the company – was born. Written by a Zwilling.com customer. But still no reply as of January 10th, 2021. Q&A tips & guidelines. You can contact Zwilling via their customer service contact page. SIGN UP FOR DAILY EMAILS. I bought the Miyabi Birchwood 8” gyutoh in Canada last Dec. Answering Inquiries and Customer Service - We process the information in the inquiries, which we receive via our contact form and other means, e.g. The emblem on the handle fell out recently. E-Gift Cards. "Zwilling" (German for 'twin') was founded on 13 June 1731 by the German knife-maker Peter Henckels. Henckels | SaksFifthAvenue ... customer service In Store Purchases. Enter Your Email Address Please enter a valid email address. Expert Service (800) 650-9866. Phone assistance is temporarily suspended until further notice but email assistance is still readily available. Our customer services are open from 8.30am - 5pm, Monday to Friday (closed 24th - 26th December and bank holidays). Many retailers these days will respond quickly to messages you send them via social media. It’s December 29th and I’ve received no update except an email from Zwilling asking me to review the product on Dec 25. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. ZWILLING J.A. 6AM-Midnight ET. Zwilling J.A. Good gesture from Zwilling UK A shout out to Tracey for her customer service and understanding of my situation. 1-855-972-9958. Credit Services. Henckels 270 Marble Avenue Pleasantville, NY 10570. Contact your Saks Fifth Avenue Location. If you would like to write to us, you can reach us at STAUB, ZWILLING UK, 16 Handley Page Way, Colney Street, St Albans, Hertfordshire AL2 2DQ. Sign Up. Your question (required) Additional details. The logo was registered with the Cutlers’ Guild of Solingen, making Zwilling one of the earliest examples of a trademarked company. You're Browsing In.