My contract is with Trailfinders, not the airline.They are unwilling to give any time indication on when they will refund and also seem unwilling to dip into their 'War chest'. It’s what our specialist team of Visa and Passport experts do all day, every day. Trailfinders will always remain available for our clients 365/24/7 to offer help and support where we can. Of course you know about the multitude of famous sightseeing spots in Tokyo, but what you might not be as familiar with are the sites and tastes of this city's backstreets. Between Trailfinders does not charge a fee for this protection. I explained what we … Trailfinders ViewTrail App pulls your whole itinerary together into one easy to read document. A request to refund a significant amount of of money paid for flights has been batted away on three calls with the excuse that they have to claim from the carrier first. 1004502 | Additionally, we are subject to a binding obligation under ATOL to protect clients' funds in the event of the financial collapse of an airline. Got a good deal paying for your hotel locally? Trailfinders has 5 stars! | Read 21-40 Reviews out of 19,205 We check all of this for you. Trailfinders guarantees to make good any money paid to us in the event of the financial collapse of an airline, tour operator or any other provider. At CEOemail.com we've done all the leg work for you, pulling together up-to-date contact details of CEOs from organisations across the globe, all in one place. Report inappropriate content . Congratulations to Charlotte Carr, whose shot of a peacock on Lokrum Island, Croatia, is this week’s winner of our Big Shot competition, in association with the tailor-made holiday specialist No monies will be withdrawn from the Trust Account until our travellers have completed their itinerary, meaning your money is secure until you return home. I Accept, We use cookies to give you the best experience on our website. | Read 18,281-18,300 Reviews out of 19,590 Are the rooms you’ve booked for your family interconnecting? Some countries charge extra to pick up from the airport. Carry on browsing if you are happy with this or find out how to manage your cookies Trailfinders ViewTrail App pulls your whole itinerary together into one easy to read document. by the Commission for Aviation Regulation, TA 0542, Trailfinders uses cookies, to find out more click here to read our Privacy policy. It’s a minefield trying to work out driving distances in a destination you don’t know. Has the hotel you’re considering had Health & Safety checks? Can you spread payments? Your flight might be cheaper the day before or after you were thinking of travelling? Are amendments possible? Voted the UK and Ireland's Most Trusted Travel brand, anything is possible with Trailfinders. Do all the elements of your holiday have bonding? Does your insurance offer Comprehensive Cover? Travelling with children? Will your hotel be suitable? Are your payments guaranteed? Who do you contact if you want to make any additions or amendments to the travel plan? Are there any surcharges? Our consultants live and breathe travel – at the last count, between them they have visited 96% of the world’s countries. You might be planning a fly drive holiday but you don’t want to spend all day, every day behind the wheel. Sign up for our Email and be the first to hear about our Red Hot Offers and Travel Preferred Class{{data.cabin.length<=1? Contact. Given Trailfinders is also enjoying a very healthy level of profitability it seems harsh to cut wages in areas where living costs are only ever rising. Looking for the best value flight, hotel or hire vehicle? We advise which countries require a visa. Would you like an airport lounge pass to start your holiday in style? Trailfinders has 5 stars! As the original discount flight specialist, we can also find you the most competitively priced and convenient flights if that's all you require on this occasion. Having used Trailfinders for holidays in the past, your telephone number is stored and recognized by the system. I wouldn't hesitate to use Trailfinders again & to recommend them to friends & family. Does your holiday carry the comprehensive protection of European Package Law? Trailfinders are great. TF will offer seat allocation and book your preferred meals; where an airline won’t permit this, we’ll advise you. Check out what 19,205 people have written so far, and share your own experience. Are you sure it will fit all passengers and their luggage? Even if you book a flight outside of a package with Trailfinders we will provide you with ATOL protection. Check out what 19,205 people have written so far, and share your own experience. I have had occasion to claim on a couple of occasions and the claims were processed quickly and efficiently when … Trailfinders travel services, such as essential vaccination advice in our Travel Clinic, the essentials you'll need when travelling, insurance cover in case things go wrong, visas and passports. Jenna was infinitely patient with all my inquiries and answered them all satisfactorily. Who looks after your booking once it’s been made? Contact us We'll be in touch soon If you'd like to get in touch with us, please complete the form below and we'll get back to you as soon as we can. Book your appointment today and our expert consultants will assist you in planning your perfect honeymoon. Does it need to be biometric? As a privately owned company our advice is independent and impartial, our consultants arrange your travels around you, What’s in a name?Did you know there are 4 Hiltons in Downtown Boston alone, so make sure you’re booking the correct hotel. Plans changed? One of our expert consultants will be in contact with you shortly to fully understand your travel plans and begin planning your ideal trip. © 2019 Trailfinders Ltd. | Reg No. My family have always looked forward to trips to Trailfinders to book long haul trips and experienced great service, patience and advice and looked forward to booking 1or2 trips per year to visit family in Australia travelling on business class tickets. Trailfinders has 5 stars! Make sure you’ve pre-booked your GPS and child seats before you turn up – arriving to find out they’re all gone is a disastrous start. Do you have a telephone number for a Duty Officer for the companies you are using? Many online hotel reservation agencies abroad have no bonding at all and, in the event of financial collapse, your money will be lost. My contract is with Trailfinders, not the airline.They are unwilling to give any time indication on when they will refund and also seem unwilling to dip into their 'War chest'. Are all the facilities operational and is there any building work in progress? Hotels respect TF clients because they value the business we bring them and know they will be held to account by us if they fail to deliver. Trailfinders was founded in 1970 by former SAS officer Mike Gooley with a staff of four. | Read 21-40 Reviews out of 18,778 Name - Telephone - Email Address (Click on the blue text): Website (www) - Telephone - Fax -Twitter - Facebook - YouTube - Google Map - Customer Services (CS) - Human Resources (HR) - Press (PR) - Investor Relations (IR) - Corporate Social Responsibility (CSR): Numbers: Notes: Reference: 0800 Repair Limited: 0800 Repair Limited CEO, Mr S Pallister - Email address and Phone number Department of Foreign Affairs and Trade, View your travel plans on or offline, wherever and whenever you wish, Live flight notifications - real time information as you travel, Online check-in links and pre-tour notifications, Mapped places of interest - restaurants, shops, stations...plus route guidance back Trailfinders are unfortunately not very proactive. This covers you in the event of the financial collapse of an airline. Price comparison sites can never give the whole picture as they cannot know TF’s price for a start and have no means of knowing your precise needs and preferences. Trailfinders are great. TF are on hand to offer round the clock support. TF has exclusive access to an in-house designed map based tool that works out leisurely driving times for you. Will you incur a one way drop fee or a young driver surcharge? Remember to check the baggage allowance on all of your flights as they may vary between airlines on connecting flights – this can be costly. Trailfinder magazine are out now - Trailfinders Travel Insurance offers outstanding value providing extensive cover including: Up to £10 million medical expenses (with 365/24/7 emergency assistance) Up to £5,000 per person cancellation cover included as standard with an option to extend up to £10,000 per person This is vital; your ticket won’t be valid if your details aren’t correct. ; The Travel Experts We have over 670 well travelled and highly trained Travel Consultants. Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service. Where possible, TF include all required charges and advise you if they can’t. Inspiration, The news and our views on all the top stories in travel, Trailfinders uses cookies, to find out more, Gap Year & Student Travel - Trailfinders Travel Academy, Travel Insurance - extensive Covid-19 cover, SETTING THE STANDARDS IN TRAVEL SINCE 1970, local by the Commission for Aviation Regulation, TA 0542, Trailfinders uses cookies, to find out more click here to read our Privacy policy. Some package holiday operators surcharge up to 10% after you’ve booked your holiday. Organising travel is what they do all day, every day so they know just how much you need to consider. Double check you don’t have to pay to reserve a seat. Please select some types of holiday which you are interested in. Make sure you have a valid credit card to pick up your car – you’ll need one regardless of how you’ve paid for the rental. Ensure your name is as it appears on your passport. The company remains privately owned but today has a staff of over 1000 and has made travel arrangements for over 16 million clients. No bonding – no protection – no professional help. This is the Trailfinders company profile. If the price looks too good, then it normally is. For any technical queries, please email : ParkerSupport@trailfinders.com Privacy Policy, Trailfinders is Licensed Privacy Policy, Trailfinders is Licensed In that time, they will have taken it upon themselves to prepare some 10,000 diverse travel plans all over the globe. If you book your flights, hotels, car, tours and cruises piecemeal with different companies, keeping track of your arrangements can be very difficult, especially with overnight flights involved. Check the cost – you may find it cheaper to actually purchase one before you go if you are a regular traveller. Will your operator make arrangements for cots, baby seats, children/baby meals? If you can provide a few more details we can look at the best available options before we Best wishes for your amended holiday. How much time is all this going to take to get just right? Standard credit cards do not cover cancellation fees, which are the most common claims, whilst loss of possessions and accidents are not normally covered either. Trailfinders dedicated Client Support Department respond to any complaint and compensate clients without hesitation if you have a genuine complaint. Too often a low flight price is not actually available and does not mention credit card charges, booking fees and other drip pricing. Trailfinders Travel Insurance includes extensive Covid-19 cover and offers outstanding value: Trailfinders travel services, such as essential vaccination advice in our Travel Clinic, the essentials you'll need when travelling, insurance cover in case things go wrong, visas and passports. Check out what 18,778 people have written so far, and share your own experience. Don’t get caught out as there are so many exceptions to the rule. Trailfinders Travel Insurance includes extensive Covid-19 cover and offers outstanding value: Trailfinders travel services, such as essential vaccination advice in our Travel Clinic, the essentials you'll need when travelling, insurance cover in case things go wrong, visas and passports. My family have always looked forward to trips to Trailfinders to book long haul trips and experienced great service, patience and advice and looked forward to booking 1or2 trips per year to visit family in Australia travelling on business class tickets. Inspiration. '':'es'}}: {{Passengers[$index].title}} {{Passengers[$index].firstname}} {{Passengers[$index].surname}}. Don’t expect a sea view! Many booking engines act as intermediaries rather than tour operators, depriving clients of the protection provided by the European Package Travel Directive. You can do this in most situations with TF. Changes in exchange rates, local taxes and foreign currency transaction fees from your bank often result in a final bill higher than expected. Travel with peace of mind. Contact us We'll be in touch soon If you'd like to get in touch with us, please complete the form below and we'll get back to you as soon as we can. widely travelled consultants in the business with cutting edge technology at their Trailfinders Travel Insurance includes extensive Covid-19 cover and offers outstanding value: Trailfinders travel services, such as essential vaccination advice in our Travel Clinic, the essentials you'll need when travelling, insurance cover in case things go wrong, visas and passports. We manage your arrangements until you are home and keep you informed through our ViewTrail mobile app if your arrangements are altered en route. On our tours we are… © 2019 Trailfinders Ltd. | Reg No. Our expert consultants can arrange just about any holiday you care to think of to just about anywhere in the world. get ahead of the rest and start planning your next escape. I have had occasion to claim on a couple of occasions and the claims were processed quickly and efficiently when … By continuing, you are agreeing to our use of cookies. Our consultants knowledge coupled with systems developed over 49 years will ensure we offer unrivalled expertise and the right price for you. Please select which classes of air travel you would interested in. TF will advise and have a full visa and passport renewal service. This ensures that in the very unlikely event of our insolvency you will be able to continue with your holiday as planned (if you are already abroad) or be refunded in full (if your travel has not already commenced). Every year, the Which? Trailfinders Does the bed configuration match your requirements? TF will always read your name back to you, using the phonetic alphabet to highlight the importance. holiday order your, Sign up for our Email and be the first to hear about our Top Offers and Travel named us Best Travel Company, also awarding us a maximum of 5 stars for Customer service. Before you commit to anything, look into the company you are planning to use. Many internet hotel ‘Bed Banks’ do not take responsibility for this. Trailfinders will always remain available for our clients 365/24/7 to offer help and support where we can. We believe booking online is no substitute for Low Cost Holidays are the most recent case in point. ×. | Read 41-60 Reviews out of 18,568 We’ll advise you from the outset. Voted the UK and Ireland's Most Trusted Travel brand, anything is possible with Trailfinders. If one element is flawed it is all down to you if you take sole responsibility and book it all yourself. Are they available 365/24/7? Do you need a visa for the country you are planning to visit? Be aware of hidden extras – resort fees, local tax, car insurance, airline baggage are just a few of the costs companies strip out to offer an apparently more attractive price. I Accept, We use cookies to give you the best experience on our website. Always double check the small print before you proceed with payment. This ensures that, in the unlikely event of our financial demise, all money you have paid is protected and the travel you have booked will be honoured. widely travelled consultants in the business with cutting edge technology at their These messages may involve the illegal practice of “spoofing”, or forging an email address to resemble another, legitimate address and business. Does your car hire include mileage, insurance excess, roadside assistance and additional drivers? Think again if you need to fly into one city and out of another, or have a complex multi stop itinerary as it is very much hit and miss to efficiently organise anything, even slightly complex, online. Glassdoor gives you an inside look at what it's like to work at Trailfinders, including salaries, reviews, office photos, and more. Check the pedigree of the company. call you. Your enquiry number is {{enqnumber}} Carry on browsing if you are happy with this or find out how to manage your cookies second Trailfinders Travel Insurance includes extensive Covid-19 cover and offers outstanding value: Trailfinders travel services, such as essential vaccination advice in our Travel Clinic, the essentials you'll need when travelling, insurance cover in case things go wrong, visas and passports. Who should you contact if things go wrong or who can help in the event of a natural disaster? Do the check-in and check-out times at your hotel work with the flights you’ve booked? world's countries. Best wishes for your amended holiday. She was friendly and professional throughout our conversations and left me feeling that she understood my concerns and made every effort to allay them. Disappointed,surprised and sad. Trailfinders Given Trailfinders is also enjoying a very healthy level of profitability it seems harsh to cut wages in areas where living costs are only ever rising. So, once you’ve said, ‘hello’, and they know it’s a female voice, it’s ‘hello, is that Miss Jackson?’ It does make you feel like a valued customer. TRAILFINDERS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Trailfinders Travel Insurance includes extensive Covid-19 cover and offers outstanding value: Trailfinders travel services, such as essential vaccination advice in our Travel Clinic, the essentials you'll need when travelling, insurance cover in case things go wrong, visas and passports.